

At New Way Virtual Assistants, we provide exceptional virtual assistant services designed to meet your specific business needs. Our tailored support solutions help you streamline day-to-day tasks, improve efficiency, and create space for you to focus on what matters most.
With over 20 years of experience in administration, HR, and operations across healthcare, hospitality, and property management, we bring a calm, organised, and solutions-focused approach to every client we support. We understand the demands of running a business—because we’ve lived it ourselves. Having owned and operated a small business, we know how important it is to have reliable support you can trust.
Whether you need help managing inboxes, coordinating systems, handling compliance, or keeping the behind-the-scenes running smoothly, New Way Virtual Assistants works as a seamless extension of your team.
Our goal is simple: to reduce overwhelm, restore clarity, and support your business with professionalism, discretion, and care.
If you’re ready for dependable support that brings calm and structure to your business, you’re in the right place.
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Tracy helped take the pressure off me so I could spend more time assisting my clients. She always had an answer to challenges which seemed overwhelming and daunting for my non-technical brain!
Hazel D, Unity Living
Canada/Australia
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I’ve known Tracy not only as a dear and trusted friend but also as the most organised class-rep mum our school has seen, managing communications with all the families and activities over the past 7+ years.
Over the last year I have also employed her as the manager of my two Air BnB properties that Tracy has run like clock work, with an amazing attention to detail, always using her initiative proactively especially when there have been challenges.
She brings a positive attitude to every task no matter how small or complex! I highly recommend Tracy as a strong communicator, who drives efficiencies, is very reliable and would be asset to improve the management of any small business.
Kate M, Airbnb Owner
Australia
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Tracy is wonderful! I couldn’t have managed the administration of my busy business without her. She stayed on top of the day-to-day operations and kept everything running with ease.
Grace B, Entrepreneur
Australia
If you’re ready to lighten your workload and get some time back,
I’d love to hear about you and your business.
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